coup Casino & Sportsbook Service Notice

Our coup platform operates as an online gaming and sportsbook service available only in jurisdictions where such services are permitted by local law. We do not offer our services in regions where online wagering is prohibited. Before opening an account or depositing funds, you must verify that access to our coup platform is legal under the laws of your own jurisdiction. Failure to do so is your responsibility, not ours.

This legal notice sets out the jurisdictional boundaries of our coup service, our commitments to data protection and fair play, and the rights and obligations you accept when you use our platform. We direct particular attention to the jurisdiction section below: by registering an account on coup, you represent and warrant that you are accessing our service from a supported jurisdiction and that your use complies with all applicable local laws.

Our coup platform serves players across supported regions including major Indonesian cities such as Jakarta, Surabaya, Bandung, Medan, and Semarang where local law permits. We provide live-dealer tables, sportsbook wagering covering Liga 1, Piala Indonesia, Piala AFF, and international tournaments, slot games, and esports markets. All services integrate with local payment methods—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet—to ensure seamless account funding.

Jurisdiction and Service Availability

We at coup operate only in jurisdictions where online gaming and sports wagering are lawful. We do not offer our services in any jurisdiction where such activities are prohibited, restricted, or require a specific license we do not hold. Our service area is defined by local law, not by our choice; if your jurisdiction prohibits online wagering, we cannot serve you regardless of your personal preference.

By opening an account on our coup platform, you certify that:

• You are at least 18 years of age.
• You are accessing coup from a jurisdiction where online wagering is permitted by law.
• Your use of coup complies with all applicable laws and regulations in your jurisdiction.
• You are not accessing coup from a prohibited jurisdiction using a VPN, proxy, or other circumvention method.
• You have verified the legality of your access with reference to your own jurisdiction's law before registering.

If you are uncertain whether online wagering is legal in your jurisdiction, contact your local gaming regulator or legal advisor before proceeding. We recommend this step, as it is your responsibility—not ours—to ensure compliance with local law.

Account Eligibility and User Responsibility

To open an account on our coup platform, you must be a legal resident of a supported jurisdiction and at least 18 years of age. You confirm that you are not subject to any legal restriction that would prevent you from entering into a binding agreement with us. You also confirm that you do not hold a position with any gaming regulatory authority or law-enforcement body in any jurisdiction that could create a conflict of interest.

You are solely responsible for verifying that your access and use of coup comply with your jurisdiction's law. We do not provide legal advice and do not accept liability for your failure to ensure compliance. If you are unsure whether online wagering is legal where you are located, do not proceed. Contact a local legal advisor or your jurisdiction's gaming regulator for clarification before opening an account.

Data Protection and Privacy on coup

We at coup protect your personal data using industry-standard encryption, firewalls, and access controls. We comply with local data-protection regulations and do not share your information with third parties except as required by law or with your explicit consent. Your account credentials and payment information are encrypted and stored securely.

When you open an account on coup, you provide personal and financial information—name, address, email, government ID, and payment method details. We collect this information for identity verification (KYC), anti-money-laundering (AML) compliance, and account administration. We retain this information for the duration of your account and for a reasonable period thereafter to meet legal and tax-reporting obligations.

Should you wish to review, correct, or request deletion of your personal data on our coup platform, contact our support team. We will process your request in accordance with local privacy law. Note that some information—such as transaction records and identity verification documents—may be retained for regulatory compliance and cannot be deleted.

Our coup platform operates under the principle that players are responsible for understanding and complying with the laws of their own jurisdiction before and during use.

Fair Play and Game Integrity

We at coup maintain transparent game rules and fair play across all product categories. Our live-dealer tables operate with professional dealers, HD video streaming, and multi-camera coverage to ensure transparency. Sportsbook odds are set according to market conditions and updated in real time. Slot games and arcade titles use certified random-number generation audited by third-party testing laboratories.

All wagers on our coup platform settle according to published rules specific to each product. We do not manipulate outcomes in favour of the house beyond the natural house edge built into each game's mathematics. We do not engage in collusion with players, affiliate partners, or other external parties to unfairly influence game results.

Account Closure and Dispute Resolution on coup

You may close your coup account at any time by contacting our support team. We will process your closure request within one business day. Any remaining balance will be withdrawn to your registered payment method. Once closed, your account cannot be reopened; you must create a new account if you wish to return.

If you believe an error has occurred in your account or a wager settlement, contact our support team immediately with details. We will investigate and provide a resolution within one business day. If we confirm an error, we will correct your account balance. If we determine the settlement was correct per our published rules, we will explain our reasoning in writing.

Limitation of Liability

Our coup platform and all services provided through it are offered on an "as-is" basis. To the extent permitted by law, we disclaim all warranties and are not liable for indirect, consequential, or incidental damages arising from your use of coup. Our liability is limited to the amount of your account balance at the time of the claim.

We are not responsible for technical failures, internet outages, payment provider delays, or other circumstances beyond our reasonable control. We do not guarantee uninterrupted service and reserve the right to conduct maintenance without notice.

Contact and Complaints

For legal inquiries, complaints, or requests regarding our coup platform, contact our support team via live chat or email. We will respond to all inquiries within two business days. If you are not satisfied with our response, you may escalate your complaint to our compliance department for further review.

If you believe our coup service violates local law in your jurisdiction, you should report the matter to your local gaming regulator or law-enforcement authority. We are committed to operating within legal boundaries and will cooperate with legitimate regulatory inquiries.

This legal notice is current as of the date displayed on our website. We reserve the right to update this notice at any time. Continued use of coup after any update constitutes acceptance of the updated notice. We recommend reviewing this page periodically to stay informed of any changes to our jurisdictional policy or service terms.